On Friday, August 25th, our nursing, medical staff, and executive team joined together in the 5 West Conference Room to congratulate our most recent DAISY Award honoree, Terese Mandelbaum RN!
Terese was nominated by a patient who reach out to us after his daughter visited the Children’s Emergency Department (CED). He wanted to ensure that Terese was recognized for the outstanding care that she provided to his young daughter, Olivia. He also decided to nominate her for a DAISY Award, accompinied by the following testimonial:
“I just wanted to send a quick email and thank you again for the help last night with Olivia when she came into the CED. Our nurse, Terese was amazing. She was so calm and gentle with Olivia. She sat on the bed and explained everything to Olivia in terms that a 4 year old can understand, all while holding her hand and telling Liv how brave she was being. I could tell Terese was really putting her heart into being there with her. While Olivia was being stitched by Dr. Sacks, Terese held Olivia’s head and talked calmly to her. Even though in the moment it seemed like total chaos, Terese’s calm voice reassuring Olivia seemed to make her feel better. When everything was finished Terese came back in and took the time to sit on the bed with my wife and explain everything we needed to do to care for Olivia until her follow up next week.
I just wanted you to know what a great experience we had and what a caring and fantastic nurse Terese was to us. “
Thank you to Terese for being the wonderful, compassionate caregiver that you are!
DAISY Award honorees personify Orange Regional Medical Center’s remarkable patient experience. These nurses consistently demonstrate excellence through their clinical expertise and extraordinary compassionate care. They are recognized as outstanding role models in our nursing community.
Nominate a Nurse!
Did one of our nurses provide you with extrordinary compassionate care? You can nominate your nurse for a DAISY Award by sharing your story!
Patients, visitors, nurses, physicians, employees may nominate a deserving nurse by filling out our online nomination form.