Transfer Center

Patient being transfered to Orange Regional Medical Center in an ambulance.
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Transfer Center

The Orange Regional Patient Transfer Center includes one-call customer service, operating 24-hours a day, seven days a week to facilitate urgent transfers for patients age 18 and older to our Hospital. We assist all parties involved with the transfer of urgent adult and Emergency Department admissions to Orange Regional Medical Center. Our goals are to streamline the referral and acceptance process, making it less time consuming and more convenient for everyone.

The Orange Regional Transfer Center staff quickly connects referring physicians and secures the appropriate bed. Whether a patient is in another hospital, emergency department or medical office, the process is simple:

Step 1:

The referring physician calls 844-676-2233 

Step 2:

The Transfer Center's staff collects the following information from the referring physician:

  • Your name
  • Referring physician and/or hospital
  • Your phone number
  • Patient's name
  • Patient's condition- age, diagnosis, level of care needed and type of specialty care or service requested
  • Patient's primary care provider (PCP) name and phone number

Step 3:

The Orange Regional Transfer Center will:

  • Contact the requested service on call physician
  • Facilitate physician connection for patient report

If the patient is accepted, the transfer center will:

  • Assist with transportation arrangements if required
  • Coordinate nursing unit and bed arrangements for the patient
  • Facilitate the transmission of necessary paperwork and medical documents from your hospital to Orange Regional Medical Center
  • Notify you once the patient arrives at the hospital

We also will provide referrals and other information for continuum of care, if your patient requires services not offered at your facility.


Orange Regional Medical Center Dialing App Powered By Air Methods

For referring physicians who would like to create an easy to use, click-to-call mobile icon on their phones, please see the following instructions:

iPhone
1. Visit airmethods.com/apps/orange-regional-medical-center/ on your mobile device.
2. Tap on the “Share” icon at the bottom center of the browser window.
3. Tap “Add to Home Screen.” You can change the default name (“Orange Regional Medical Center Transfer Center”) of the app at this point and then tap “Add.”
4. The first time you launch the app from your home screen, it will inform you that all of the assets have been downloaded (so you can access it online or offline later).

Android
We recommend using the Google Chrome browser:
1. Visit airmethods.com/apps/orange-regional-medical-center/ on your mobile device.
2. Tap the menu button on your phone. (To see where this is located, go to www.whatsapp.com/faq/android/21228643)
3. Choose “Add to homescreen.” You can change the default name (“Orange Regional Medical Center Transfer Center”) of the app at this point and then tap “Add.”
4. The first time you launch the app from your home screen, it will inform you that all of the assets have been downloaded (so you can access it online or offline later).


Should you have any questions about your stay at Orange Regional Medical Center or about planning to visit a family or friend who is a patient, do not hesitate to contact us at 845-333-1000.

In any emergency situation, please remember to call 911.