James R. Renner

I am writing this letter as I am still currently a patient but being discharged tomorrow after being here for about 2 1/2 weeks due to several problems and being involved with surgical, diagnostic imaging, and being on 4 South in room 4419. I really just had to say that since I am unfortunately a 30 year old who suffers from Type 2 Diabetes, Wolff-Parkinson-White Syndrome, Sleep Apnea, Degenerative Disc Disease, Rheumatoid Arthritis, and Migraines, I am a frequent inpatient to the hospitals, including the former Horton location.
My purpose for writing this e-mail to you folks was the absolutely exceptional care I have received during this stay. Although I have told the nurse director to this floor, I wanted to make sure I went as high as possible and passed it along to you folks as well. I have specifically gotten the following people’s names, although all of the 4 South team has been amazing and made it so that although St Luke’s hospital is closer to my house in Walden, ORMC is where I will be coming unless absolutely medically required. All of the following, starting with the Nurse Director, Robin Sells on 4 South who, starting with the first full day I was on the floor, came in and checked on me and was a frequent visitor to see how I was doing and managed to find a fan to make sure I was comfortable immediately after I asked her, as well as all of her nursing staff including but not limited to Jen Degraw, Cara Fuller, Julie Caskey, Eileen Monteith, Sonia Allison-Conely, Theresa Eckert, Charlotte Clarke, Tracey Jin, Renee Rizzo, and Kim Budich. Also all of the nurse’s aides whom many of which I didn’t catch the names of but the two who I dealt with the most were Sabina Finnegan and Jasmine Hogan who were always in a very pleasant and cheerful mood and really helpful even on days when I was in pain and not very happy. One person I really also want to make sure gets special recognition because I know many people wouldn’t recognize them as a portion of the care team, but even on days when I was tired and a little groggy, she always came in smiling with a “Good Morning Sunshine! How are you today?” Which I couldn’t help to smile at was the housekeeper Patricia Jerido, her coming in every morning was a major help to keeping me happy along with the nursing staff and I just want to thank you for having such an amazing staff here at the new facility.
In closing, thank you all for building such a beautiful and functional hospital and even more importantly, thank you for having such amazing people filling this building and caring for us, the patients. It really means a lot.” Thank You, James R. Renner