Linda LeMond

“Unfortunately I had the chance to experience your new ER last Friday evening for my 17yr old daughter Bridget. (I much prefer visiting for hard hat tours or luncheons) I only say unfortunately since no parent ever wants to visit ER for their child. Your staff we met were incredibly nice. I apologize for not getting his name, but she had a male nurse were just wonderful and understanding to her – she had a meltdown regarding blood being drawn and he couldn’t have been nicer.
Eventually diagnosed with gallstones which is frightening for a young girl. Too many times we take the time for the complaint letter and not the compliment. Just thought you would like to know.”  Linda LeMond, Monroe, NY