Patient & Visitor's Guide: Preparing For Your Visit
Orange Regional Medical Center is dedicated to improving the health and well-being of our patients. Whether scheduling a procedure or looking for additional health resources, you can count on Orange Regional to help you plan your upcoming visit and it all starts here.
From your admission, to your discharge, please review the following information to prepare you for your visit. Should you have any question, contact us at 845-333-1000.
Friends and Family Visiting Patients
Orange Regional Medical Center knows the importance of family and friends to a patient during their recovery. Along with keeping family members educated about a patient's condition, our staff believes in making it easy for loved ones to support a patient through calls and visits. We ask that no more than two people at a time visit each patient, and that you are considerate of the needs of other patients who may share the room. Please note cellular phone policies are posted throughout our campuses and units. Visitors may not smoke in patient rooms or anywhere in or on hospital property.
Visitors are asked to adhere to visiting hours and must obtain a visitor's pass at the Information Desk in the Main Lobby.
Smoking is not allowed anywhere in the hospital or on hospital property.
Preparing For Your Visit to ORMC
Directions & Visiting Hours
Patients and loved ones can view hours of operation, visiting hours, and directions for all of our inpatient and outpatient services, from Maternity to Orthopedics.
Your Admission to the Hospital
Orange Regional's helpful registration team will guide you through the registration process upon your arrival. This process will be completed faster and easier if you bring information with you when you come to ORMC. Please remember to bring:
- Identification cards
- Papers that show what insurance you have
- A list of all the prescription and non-prescription medications you are taking
- Any required documentation - such as: referrals, pre-authorization forms and/or physician orders
- The name and phone number of a relative or friend to contact in an emergency
All your medical information is handled confidentially and ensures that accurate data is available for those involved with your care. If your visit is for a specific test or procedure, please make sure you have scheduled the appointment in advance. If you have been admitted to Orange Regional Medical Center before, we have your medical records on file. If you have not been here before, please bring the name and telephone number of your doctor so we can get your records easily.
Your Personal Belongings and Valuables
If you are admitted, you may wish to have your own clothes: a robe, slippers, pajamas or nightgown, eyeglasses and the toiletries that you may want. Please be aware that the hospital is not responsible for any personal belongings you bring - unless they are check in with Security. We encourage our patients to not bring or keep jewelry, watches, large sums of money, cell phones or electronics with you. You might want to keep only enough cash for magazines, newspapers or other incidental items.
If you cannot send valuables home, you can check them in with Security upon admission or through your nurse.
Patient Information & Resources
As a patient or soon-to-be patient at Orange Regional Medical Center, knowing what to expect will help you prepare for your visit, understand your rights and responsibilities and guide you through your experience from beginning to end.
There are a few ways to request or access your medical records from Orange Regional Medical Center, choosing from online login, to written letter request.
At Orange Regional Medical Center, we're dedicated to improving the health and well-being of our patients. To us, success goes beyond clinical. It means supporting our patients holistically, being there for them spiritually and religiously, and offering specialized individuals to give special attention to our patients that needs us the most - with our case management, patient advocacy, and cancer patient navigator programs.
We believe in a holistic approach to improving our patients well-being. We provide a variety of complementary therapies, such as aromatherapy, reiki, and much more.
Our Patient Advocates' role is to listen to concerns, explore and implement solutions to help patients resolve issues that may emerge during their hospital stay.
With our support groups, education classes, and events, we strive to support and play a positive, active role in our community. Check our calendar and join us!
Our Pastoral Care Program caters to all faiths. We offer locations for prayer, thought and reflection. Our Chapel is located near the Lobby on the first floor.
ORMC is a recipient of the Healthgrades 2017 Patient Safety Excellence Award™, a designation that recognizes superior performance in hospitals that have prevented the occurrence of serious, potentially avoidable complications for patients during hospital stays.
At Orange Regional Medical Center, we strive for excellent patient care. Our biggest reward is to have satisfied patients share their experience with us. Share your story online or view other patient testimonials.