Inpatient & Outpatient Laboratory Services
Our inpatient and outpatient Laboratory services provide support in the diagnosis, monitoring, and treatment of patients throughout our hospital services, as well as offering excellent phlebotomy and EKG services to our community.
Inpatient Laboratory Services
Our inpatient Laboratory services are operating 24 hours a day, seven days a week and offers a comprehensive range of routine and specialty Laboratory tests and services throughout the hospital in the areas of:
- Blood bank
- Anatomic pathology
Testing results are integrated into the computerized electronic health record, which is accessible to health care professionals both inside the hospital and in the community, yet safely monitored to ensure the privacy of your health records.
Express Lab: Outpatient Laboratory Services
Monday - Friday: 6:30 AM - 4:30 PM
Saturday: 8:00 AM - 12:00 PM
Our Express Lab, located within the Outpatient Building at 707 East Main Street in Middletown, NY, delivers excellent phlebotomy (blood drawing) and EKG services with a total focus on customer comfort and satisfaction. It is our expectation that your preferences and privacy are respected and maintained at all times.
Most testing is performed the same day in our state-of-the-art Laboratory by trained NYS-licensed professionals. Sophisticated analyzers and techniques are used to analyze patients’ samples, such as blood, tissues, and other body fluids. Some specialized tests are only performed by reference labs and your sample will be sent to them for testing which will make your wait for results longer. We also perform specimen collection for patients with insurance that requires specimens to be sent to Quest.
Results for Laboratory tests are available as soon as they are completed in the Electronic Medical Record (EMR) and/or faxed immediately sent to your provider. Results are also available to the patient in MyChart, our patient portal upon completion, available for access from a computer or smartphone.
Frequently Asked Questions
What is a Phlebotomist?
A phlebotomist is a skilled professional who specializes in drawing blood samples specific to each test while focusing on patient comfort. Our phlebotomist team of professionals has over 40 years of combined experience with children, adults, and special needs patients.
How Do I Access MyChart for Test Results?
MyChart is a patient portal used to access your test results and manage your appointments. You can sign up for MyChart at: https://mychart.ghvhs.org/GHVHS
If you have questions, or if you are having trouble accessing MyChart, please email firstname.lastname@example.org or call 845-333-2345.
If you do not have a MyChart account and would like to sign up for this, please download the MyChart Activation Form and return it to the address below.
Orange Regional Medical Center
Health Information Management Department
707 East Main Street
Middletown, NY 10940
How Do I Make An Appointment?
What Can I Do To Prepare for My Appointment?
- Call your insurance company to verify which lab you are required to use for coverage
- Bring your insurance card and ID to your appointment
- Bring a proper lab order form from your provider
- Follow your provider’s orders concerning food or medications prior to blood draw
- Wear loose fitting shirt or short sleeves
- Keep hydrated to ensure your veins are easier to access
- If you have an appointment, please arrive 15 minutes prior to allow for registration time
What Do I Do When I Arrive For My Appointment?
When you arrive for your appointment at 707 East Main Street, Middletown, NY:
- Park outside the Outpatient Entrance
- Sign in at the kiosk and proceed as directed
- If one of the blood tests is related to a medication level, know the time of your last dose
- Let us know of any preferences or accommodations you require
If your experience at our Express Lab did not meet your expectations, please contact us: by phone, 845-333-0088 or email, email@example.com. Should you have billing questions, please call: 845-333-2455
Quality Lab Testing and Results
Strict quality control and quality management systems are required in our facilities in order to ensure the highest quality in patient care and the accuracy of our testing.
An estimated 70% of all decisions regarding a patient's diagnosis and treatment, hospital admission and discharge are based on laboratory test results.
Federal and State law prohibit lab employees from giving patients their results. It is important to follow up with your provider for any explanation or concerns regarding your results.
As all clinical laboratories in the United States, the Laboratory at Orange Regional is regulated by the federal government under the Clinical Laboratory Improvement Amendments (CLIA). We are also regulated by the New York State Department of Health Clinical Laboratory Evaluation Program and accredited by the Joint Commission, whose regulatory requirements meet or frequently exceed those of CLIA. The Laboratory participates in frequent unannounced inspections and proficiency testing to ensure that all regulations are maintained at all times.
Staffed with Skilled, Educated Laboratory Professionals
The Laboratory is staffed by skilled and educated professionals and phlebotomists who are responsible for collecting specimens and conducting the tests that provide the health care provider the critical information to make treatment decisions. Laboratory professionals go through extensive education, training, licensing, continuing education, and competency requirements in order to provide the highest level of care.
The Medical Director for the Laboratory has the overall responsibility of ensuring quality in the Laboratory with active, ongoing participation in the Laboratory’s operations in full compliance with all regulations. The performance of the Medical Director is subject to peer review by accrediting organizations, the medical board and, finally, the governing board of ORMC.
Patient Care & Responsibilities
We encourage you, our patient, to take part in your care. Please don’t be afraid to ask questions. If you have concerns or do not understand something about your diagnosis or treatment plan, let us know and ask questions.
Before, during, or after your laboratory testing, results review, and diagnosis:
- Ask your health care provider to explain your laboratory tests and results to you to keep you involved in your treatment.
- Check with your health insurance provider to see which Laboratory will be performing your testing.
- If you have a prescription for blood testing, ask your provider if there are any special requirements, such as fasting, prior to your blood draw.
- Ensure that the person that collects your specimens labels the sample in your presence and verifies your name and date of birth to prevent errors.