Palliative Care Services

Photo of woman supporting dying mother with cancer

Palliative Care & Hospice Care Services

Prolonged serious health conditions or life-limiting illnesses present unique challenges to both patients and their families. Effective palliative care can help you through a difficult treatment, assist you in navigating your choices for care and help you carry on with your daily life. Recent studies also suggest that Palliative Care may prolong life expectancy.

Disease Management and Family-Centered Support

The Palliative Care Program at Orange Regional Medical Center strives to provide the highest level of comfort and support. We treat every patient on a case-by-case basis - offering direction and aid with:

Orange Regional Medical Center’s Palliative Care Program supports patients of all ages, and enlists a team of experts who are ready to help and support you with the resources you need to reach personal goals.

The program is under the leadership of Dr. Emma Fattakhov and supported by of our Palliative Care Patient Navigator Eileen Schmidt. Our program works in partnership with all hospital resources as well as with hospice organizations to help you address challenges associated with life-limiting illnesses or end of life diagnosis.

Frequently Asked Questions

Who is eligible for palliative care?

Patients of all ages who have been admitted to Orange Regional and who have a chronic illness or an end of life diagnosis.

Where do I receive palliative care services?

Orange Regional’s palliative care service is available for all patients who are admitted to the hospital. Through the service, we help you obtain the resources you need to manage your illness once you return to the comfort of your home.

How do I start receiving palliative care?

Ask for a consultation! Start by talking to your doctor or nurse. Tell your family, friends and caregivers that you want palliative care. It is best introduced early in your care, and is provided at the same time as curative treatment. Ask your medical provider for a referral.

palliative vs. hospice care

Hospice care is designed strictly for patients with terminal conditions with a life expectancy of less than 6 months. Palliative care supports you and your family in managing your illness even while you are receiving curative and pain management therapy. Discuss the benefits of palliative care based on your specific condition with your doctor.

Is my pain managed with palliative care?

Yes. Palliative care is a comprehensive service that helps to provide pain management while meeting your emotional, mental and physical needs.

Will insurance cover the cost?

Most insurance companies do cover the cost. We suggest that you always check with your insurance company first before obtaining palliative care services.

Is Palliative Care available after discharge?

Orange Regional Medical Group offers palliative care services on an outpatient basis. Upon discharge, call 845-333-7575 to set up an appointment.

Outpatient Palliative Care Services

Outpatient Palliative Care Services at Orange Regional Medical Center.
Orange Regional Medical Group is now providing Palliative Care on an outpatient basis to our patients with life-limiting illnesses and terminal diagnoses. Our outpatient Palliative Care services and providers will be located on the 4th floor of the Outpatient Building working alongside Primary Care at 707 East Main Street, Middletown, NY.

To schedule an appointment, please call us at 845-333-7575 – Option 4.
Our Palliative Care office hours are Wednesdays, 10:00 a.m. – 3:00 p.m.

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Additional Patient & Family-Centered Support

Young woman and her mother receiving Palliative Care services at ORMCThe goal of Palliative Care is to give you more control over your care by better understanding your choices for treatment, to relieve suffering, and to provide the best possible quality of life for both the patient and their family.

At Orange Regional Medical Center, we're dedicated to improving the health and well-being of our patients. To us, success goes beyond clinical. It means supporting our patients holistically, being there for them spiritually and religiously, and offering specialized individuals to give special attention to our patients that needs us the most - with our case management, patient advocacy, and patient navigator programs.

We also work with family members to help them adjust to any potential lifestyle changes. Whether that means guiding a loved one through difficult medical decisions, helping them support patients and each other or simply providing education on what to expect, we’re here to offer our guidance and answer any questions.

Spiritual Care

Our Pastoral Care Program caters to all faiths. We offer locations for prayer, thought and reflection. Our Chapel is located near the Lobby on the first floor.

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Complementary Care

We believe in a holistic approach to improving our patients well-being. We provide a variety of complementary therapies, such as aromatherapy, reiki, and much more.

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Patient Navigators

Patient Navigation is a one-on-one support service that provides expert guidance through your palliative care treatment. Patient Navigation services ensure your needs are met in a timely manner, your questions are answered and fears and anxiety are addressed with compassion.

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Patient Advocacy Program

The Patient Advocate’s role is to listen to concerns, explore and implement solutions to help patients resolve issues that may emerge during their hospital stay.

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Cancer Rehabilitation

We're committed to offering the best available cancer survivorship services. This is why we have implemented our comprehensive Cancer Rehabilitation Program.

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Support Groups

With our support groups, education classes, and events, we strive to support and play a positive, active role in our community. Check our calendar and join us!

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Should you have any questions about your stay at Orange Regional Medical Center or about planning to visit a family or friend who is a patient, do not hesitate to contact us at 845-333-1000.

Patient Feedback

At Orange Regional Medical Center, we strive for excellent patient care. Our biggest reward is to have satisfied patients share their experience with us. Share your story online or view other patient testimonials.

Support Groups & Classes

Explore our upcoming palliative care related support groups, classes and events listed below in our online community calendar. To register or for more information, call 1-888-321-6762